Ratings & Feedback

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Is the lobby available throughout the week?

Will be your lobby available throughout the week?

is it possible to get within the bank.

Friendliest staff around!

We now have 3 records with Suntrust. The Pinecrest branch hours are somewhat much better than minimal nonetheless.

This branch happens to be closed for many years

your hours are terrible

do u have www.suntrusbk.com that is website? somebody deliver me personally a message ask us to start up and account.

Me more information about Sun Trust Bank at: 2510 Crown Ridge Circle, Kissimmee, Florida 34744 since I am physically limited, please mail.

Many thanks ahead of time

Ended up being a client for twenty years until today. Absolute worst branch i am to. Order a specific sum of money in particular denominations 14 days prior to an event that is formal required specific denominations. Head to select within the cash on time it really is planned become here (2 times before occasion) and told “we do not have any one of that handy link cash with no record”. Why did we proceed through an extended procedure and fill a form out then? Never ever once more, this is basically the 3rd time this branch has screwed up one thing extremely fundamental. COMPLETE!

Your bill payer calls for the 4 digit suffix for a Sun Trust bank however your website will not offer it. You can’t get it both means.

This is basically the many group that is helpful of providers i have ever run into. All of them are congenial and completely knowledgeable.

We see it is difficult to believe Suntrust put thier location that is new of brance on Creighton Rd, Pensacoal. It is difficult to be in and out rather than convient at all with the exception of vey customers that are local. We reside in Cantonment and there’s no solution in the region after all, not eve an atm. 9 mile road could be the fastes growinf area in the Pensacola are rather than an indication of Suntrust. I be a person of ST for over 25 years along with my banking through with you. Appears extremely planning that is poor your component rather than much consideration for present or potential prospects.

We called the branch 12 times and could speak to anyone n’t. The telephone system took us towards the branch supervisors voicemail. She won’t be right right right back for a week. We keep thinking about this is of crazy.. repeating the exact same action over repeatedly longing for a various result

First time there. Terrible. The line ended up being over 20 individuals since they just had one teller. One teller moved away to get outside perhaps to just simply just simply just take a rest that knows, and left the only to control the within customers and something who was simply care that is taking of thru cust. One was at customer support workplace but no assistance from her whatsoever, the relative line had been out of hand, doorway blocked no body might get in or out. We will never patron that location again. Terrible

Require more assistance,waiting for 20 -25 moments at drive thru whenever just 2 automobiles lined up is ridiculous.Also if u get in the bank, there clearly was only one or 2 clerks working and constantly a line.Even on fridays which will be often payday for most of us i’ve endured in line where in actuality the line ended up being such a long time it went beyond your door.Suntrust has to do have more workers offered to assist people.Maybebits time and energy to alter banking institutions.

Yesterday i’m still waiting for the email promised. 8/27 AM about signing up for on the web banking. Spoke with Lloyd.

If you’re to locate the rudest Teller Line Supervisor; duplicated long-line occurrences because of ‘unexpected staffing issues’; and also the almost certainly spot to be told “We don’t do this as of this location,” then, this could be your branch.

I will be considering moving after 30+ years at SUNTRUST, solution is extremely sluggish, good individuals purchase the service that is worst and from now on all branches are identical, sluggish but good. I would like FAST and away. And away from SunTrust is originating. But in all fairness we ask my buddies and so they state all bank went to bad solution and long delays. Anybody like their Bank? AND heir prices on cost cost cost savings and CD`s are method below other people recently i relocated over 150 off to a 3.5 CD, I happened to be getting 1% at Sun.

Victor and I also went into this bank on Liberty Hwy.on 7/26/2018 additionally the straight straight straight straight back woman told us that they can be with us in a minute. There have been a policer officer in there benefiting from information, therefore we sat down until they complete speaking with the officer.After the officer left one other woman with long locks turn and walk down did not ask when we required any assistance. Then another client arrived in so when they walk when you look at the woman because of the long hair walk back as much as the counter which help that consumer and do not arrived to assist us. Therefore we turn around and go out and I also told my boyfriend that i am going to maybe not start a merchant account using them.We view it that the girl aided by the long hair was prejudice as soon as we got up to leave no body nevertheless don’t ask could they assist us.

Your home is sorry. My spouse arrived in about a question on our mortgage today. These were to sluggish to assist. Shared with her she wasn’t from the home loan. We’re switching week that is next you contact me personally.

this location is closed

This is an experience that is disappointing. I happened to be here to simply help a senior woman as being a witness on her will to be updated and notarized for surgery. Nancy Glass is a person of Sun Trust. She needed a consultation and ended up being told to reach at 4:00. We arrived on some time no clients had been within the bank. We sat for 45 moments last but not least needed to get back to find some body. They came ultimately back and stated they are able to maybe perhaps perhaps perhaps not take action due to the wording. We wound up gonna legal counsel whom notarized the signature within quarter-hour without concern to your wording. She simply required the signature notarized rather than a review from bank staff. Their work would be to notarized her signature and never to examine the wording. Perhaps maybe perhaps maybe Not customer service that is appropriate. Please instruct the employees at Jamestown path what exactly is their work.