As the cellular phone quantity would be the contact that is primary HSBC to deliver you an OTP or transaction based SMS alert, please make sure that your brand new cellular phone quantity is updated with HSBC during the earliest. Main cardholders have the choice to make use of the Securepay password for the online transaction after previous enrollment.

Could I decide out from the OTP/Securepay password verification service for online deals?

No, the OTP/Securepay password is mandatory for verification at web sites that accept VISA/MasterCardВ® bank cards and offer the Verified by VISA/MasterCardВ® SecureCode protocol.

Do i need to buy this solution?

No, you don’t need to cover this solution.

We have A add-on card, do i must upgrade my mobile quantity to get the OTP?

Yes, please register your number that is mobile with to make sure you have the ability to have the OTP for on line deal verification and to get deal alerts. It is possible to phone the HSBC PhoneBanking quantity for instant updation of this mobile quantity. The documents will undoubtedly be updated susceptible to verifications that are successful.

What goes on towards the Securepay password I experienced produced on online Banking for my main card?

In case there is main cardholders, the Securecode password developed on Web Banking can be utilized.

Does the utilization of SMS OTP verification imply that the Securepay password verification wasn’t safe?

No, Securepay password verification can also be protected. SMS OTP is really an option that is convenient distributed around you so you need not register individually in order to use your card on the web.

Do a choice is had by me to keep making use of my Securepay password as opposed to the SMS OTP choice?

Yes, Primary cardholders may use either the Securepay password or SMS OTP for verification of online deals.

Exactly exactly How will SMS OTP function for replacement card given in the event of lost/stolen/Upgrade or renewed cards?

When there is no improvement in the number that is mobile you could begin with the SMS OTP verification for online transactions even with the card is replaced as lost/stolen or on upgrade/renewal.

I start using my card for e-Commerce transactions immediately after I update my mobile number with HSBC, can?

Yes, you could begin utilising the card right after you have got updated the mobile quantity with HSBC.

I really do maybe perhaps not see my own Assurance message following the SMS OTP launch, how can I determine if it’s safe to make use of the web site?

Main cardholders who possess registered their card for Securepay password shall start to see the Personal Assurance Message. It shall never be exhibited in case there is authentication via SMS OTP functionality.

Chip Credit Cards

What exactly is EMV Chip Card?

EMV (Europay MasterCard Visa) is just a security that is global for chip card technology. It allows chip cards to be accepted anywhere on earth. Aided by the EMV Smart Chip, your card is much better protected against fraudulent use.

So how exactly does this security function effect the utilization of HSBC bank cards?

At HSBC, it really is our seek to give you secure techniques to transact by adopting the most advanced technology. Chip cards provide a security that is global in card technology and are also safer than magnetic stripe cards. a stripe that is magnetic can be simply cloned. A chip card, but, has a microprocessor chip that makes use of encryption to stop its articles from being replicated.

The Chip cards from HSBC are classified as “Chip and PIN” bank cards. These cards provide the security of Chip cards and integrate another layer of safety by means of PIN validation. You will end up needed to authenticate your acquisitions at vendor outlets with your ATM that is 6-digit PIN the electronic Point of purchase (POS) terminal, along with your signing the product sales slide, to perform the payment.